Handyman & Home Repair and Renovation Services

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Service Disclaimers

• All work must comply with the current editions of applicable code books as adopted by Erie County, PA (including the International Residential Code and Pennsylvania Uniform Construction Code).
• Current proof of insurance is kept on file and available upon request.
• No work requiring permits will be undertaken without appropriate permitting unless legally exempt.
• We are not a master plumber or certified electrician. Some projects legally require these licensed specialists. In such cases, we will not proceed outside of what is permitted and will refer you accordingly.
• Online estimates are free when photos and a clear description are provided. However, we cannot accurately price work we cannot see. Unexpected conditions discovered during the job may affect final pricing.
• Light disposal is limited to a 1-ton maximum. Larger demo jobs may require a rented waste container based on the lowest available rate for your area. You may opt to rent one yourself for us to fill. Please note that undersized units are the client's responsibility. If a second unit is required due to size limitations, we are only responsible if we made the original rental decision. On-street drop-offs may require local permits depending on your municipality.
• 3rd-party clients are encouraged to email a work order with photos and address details to info@tinkeringtoolbox.com.
• We may refer you to trusted specialists for projects beyond our scope, but we are not affiliated with these businesses and cannot guarantee their workmanship or availability.

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Service Terms & Conditions

Tinkering Toolbox LLC is a licensed and insured Pennsylvania contractor. We provide residential and commercial repair services, facility maintenance, and home preservation work throughout Erie County and surrounding areas.

PA HICPA Registration #: PA166273

Service Terms & Conditions
Tinkering Toolbox LLC is a licensed and insured Pennsylvania contractor. We provide residential and commercial repair services, facility maintenance, and home preservation work throughout Erie County and surrounding areas.

PA HICPA Registration #: PA166273

General Terms (Applies to All Clients)

1. Service Visit & Labor
   Standard service visit includes a diagnosis and up to 1 hour of labor.
   Flat rate: $250 (includes travel, assessment, minor repairs when feasible, and documentation).
   If no repair is performed, a $125 diagnostic/dispatch fee applies.
2. Dispatch Fee Policy
   Dispatch payments are required at the time of scheduling, unless other written arrangements are made in advance.
3. Pricing Structure
   Rates reflect a combination of industry standards and actual operational costs, including licensing, insurance, labor, tools, fuel, and administrative office time.
   We maintain legal and ethical profitability and do not compete with unlicensed or underinsured providers.
   We do not price match due to quality, control, and skill inconsistencies.
4. Parts & Return Visits
   Non-stock parts may require a return visit, billed separately.
   Materials are subject to markup for handling and warranty support.
5. Payment Terms
   Payment is due upon receipt unless pre-approved terms are in place.
   Invoices include before/after photos and technician notes for documentation.
6. Change Orders
   All changes to the original scope of work must be documented in a signed change order approved by both parties before any additional work begins.
7. Warranty Disclaimer
   Unless otherwise stated in writing, no warranty is expressed or implied for diagnostic services, temporary fixes, or client-provided materials.
8. Liability & Access
   Client must provide clear and safe access to all work areas. Tinkering Toolbox is not responsible for delays caused by blocked access, unsafe conditions, or uncooperative occupants (including pets).
   We are not liable for pre-existing conditions or concealed issues discovered during service.
9. Environmental & Disposal Fees
   Jobs requiring cleanup, debris hauling, or hazardous material disposal may incur additional fees which will be disclosed in the estimate.
10. Cancellation & Rescheduling
    Appointments canceled with less than 24 hours’ notice may be subject to a $75 cancellation fee. Dispatch fees are non-refundable unless otherwise agreed in writing.

Residential Clients (PA HICPA Compliance)

11. Deposits & Contracts
    For any job exceeding $500, a written contract is required, including:
    - Total contract price and payment schedule
    - Estimated start and completion dates
    - Detailed description of services and materials
    - Our contractor registration number (PA166273)
    We do not collect more than one-third of the total price or the cost of special-order materials as a deposit, in compliance with Pennsylvania law.
12. Consumer Right to Cancel
    Clients have the right to cancel any contract over $500 within three (3) business days of signing, per the PA Home Improvement Consumer Protection Act (HICPA). Cancellation must be submitted in writing.

Commercial / 3rd-Party Management Clients

13. Work Order Submission
    All work orders must be emailed to info@tinkeringtoolbox.com as a PDF attachment.
    We do not accept handwritten or photocopied work orders. Requests without a valid PDF work order will not be processed.
14. Not to Exceed (NTE) Policy
    If an NTE is provided, work will only proceed if it falls within that cap. Additional work requires written client approval via change order or revised work order.