Service Terms & Conditions

Tinkering Toolbox LLC is a licensed and insured Pennsylvania contractor. We provide residential and commercial repair services, facility maintenance, and home preservation work throughout Erie County and surrounding areas.


PA HICPA Registration #: PA166273


General Terms (Applies to All Clients)

1. Service Visit & Labor

Standard service visit includes a diagnosis and up to 1 hour of labor.
Flat rate: 
$250 (includes travel, assessment, minor repairs when feasible, and documentation).
If no repair is performed, a
$65.00 - $125.00 diagnostic/dispatch fee applies. (Emergency rates start at 1.5x)


2. Dispatch Fee Policy

Dispatch payments are required at the time of scheduling, unless other written arrangements are made in advance.


3. Pricing Structure

Rates reflect a combination of industry standards and actual operational costs, including licensing, insurance, labor, tools, fuel, and administrative office time.
We maintain legal and ethical profitability and do not compete with unlicensed or underinsured providers.
We do not price match due to quality, control, and skill inconsistencies.


4. Parts & Return Visits

Non-stock parts may require a return visit, billed separately.
Materials are subject to markup for handling and warranty support.


5. Payment Terms

Payment is due upon receipt unless pre-approved terms are in place.
Invoices include before/after photos and technician notes for documentation.


6. Change Orders

All changes to the original scope of work must be documented in a signed change order approved by both parties before any additional work begins.


7. Warranty Disclaimer

Unless otherwise stated in writing, no warranty is expressed or implied for diagnostic services, temporary fixes, or client-provided materials.


8. Liability & Access

Client must provide clear and safe access to all work areas. Tinkering Toolbox is not responsible for delays caused by blocked access, unsafe conditions, or uncooperative occupants (including pets).
We are not liable for pre-existing conditions or concealed issues discovered during service.


9. Environmental & Disposal Fees

Jobs requiring cleanup, debris hauling, or hazardous material disposal may incur additional fees which will be disclosed in the estimate.


10. Cancellation & Rescheduling

Appointments canceled with less than 24 hours’ notice may be subject to a $75 cancellation fee. Dispatch fees are non-refundable unless otherwise agreed in writing.


Residential Clients (PA HICPA Compliance)

11. Deposits & Contracts

For any job exceeding $500, a written contract is required, including:

  • Total contract price and payment schedule
  • Estimated start and completion dates
  • Detailed description of services and materials
  • Our contractor registration number (PA166273)

We do not collect more than one-third of the total price or the cost of special-order materials as a deposit, in compliance with Pennsylvania law.


12. Consumer Right to Cancel

Clients have the right to cancel any contract over $500 within three (3) business days of signing, per the PA Home Improvement Consumer Protection Act (HICPA). Cancellation must be submitted in writing. We will not schedule any work or project until after this 3 day period.


Commercial / 3rd-Party Management Clients

13. Work Order Submission

All work orders must be emailed to info@tinkeringtoolbox.com as a PDF attachment.
We do not accept handwritten or photocopied work orders. Requests without a valid PDF work order will not be processed.


14. Not to Exceed (NTE) Policy

If an NTE is provided, work will only proceed if it falls within that cap. Additional work requires written client approval via change order or revised work order.